About Payment & Shipment

FAQs - About Payment & Shipment

FAQs - About Payment & Shipment

Do you offer payment terms for large wholesale sticker orders?

Yes, we provide net-30 payment terms for verified business customers with a history of successful orders. Please contact our sales team to apply for credit terms for your custom logo sticker wholesale needs.

What happens if my custom sticker order is lost or damaged in shipping?

We offer full replacement or refund for custom sticker orders lost or damaged in shipping. Please contact our support team within 14 days of the delivery date with photos of the damaged packaging and contents.

Do you offer order consolidation for multiple custom sticker shipments?

Yes, if you're placing multiple custom sticker orders within a 7-day period, we can consolidate them into a single shipment to save on shipping costs. Please contact our customer service team to arrange this.

Can I change the shipping address after placing a custom sticker order?

You can request a shipping address change within 24 hours of placing your order. After 24 hours, your custom kiss-cut sticker order may have already entered production, and address changes may not be possible.

Do you ship custom stickers internationally?

We ship custom stickers to over 100 countries worldwide. Please note that import duties and taxes may apply depending on your country's regulations, which are the responsibility of the buyer.

How to handle the customs duties for custom metal foil stickers?

For custom metal foil stickers in international orders, the customers are responsible for any import duties, taxes or customs clearance fees. These fees are not included in our payment or shipping costs.

Can I combine shipping for multiple custom sticker designs in one order?

Yes, you can combine multiple custom sticker designs—such as custom heart-shaped stickers, custom logo sticker sheets, and custom glitter stickers—into a single order to minimize shipping costs. The system automatically calculates combined weight.

Do you ship custom repositionable sticker sheets worldwide?

Yes, we ship custom repositionable sticker sheets to over 50 countries, including the US, UK, Canada, Australia, and most EU nations. Please check our checkout page for your specific country’s availability.

Can I track my shipment of custom glossy sticker sheets?

Yes, every shipment of custom glossy sticker sheets receives a tracking number emailed to you once your order is dispatched. Tracking updates are available for international shipping of custom weatherproof sticker labels.

What is the typical delivery time for custom clear sticker printing?

Standard delivery for custom clear sticker printing takes 7–14 business days for domestic orders and 14–28 business days for international orders, excluding production time of 3–5 business days for custom shape sticker manufacturing.

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